Most of our work is hands-on and onsite, that's how we prefer to work and how most issues are properly diagnosed. But for clients we've already assisted, or for minor software issues that don't need a technician at your door, we offer secure remote technical assistance by appointment.
Every remote session is scheduled with your knowledge and consent, never an unsolicited call or pop-up. If an issue turns out to need hands-on work, like hardware replacement, we'll book an in-person visit at that point, so you're never stuck waiting on a remote session that was never going to solve a physical problem.
What’s included
- Remote follow-up after an onsite visit
- Software errors and performance issues
- Microsoft 365 and email configuration
- Secure, appointment-based remote sessions
- Guidance and walkthroughs for non-technical users
Other ways we can help
Let’s get your technology working properly
We make technology easy.
One call to a friendly Hobart technician is all it takes. Same-day help for homes and businesses across greater Hobart.